email icon 9:00AM TO 5:00PM (Monday to Friday)

Terms and Conditions

Interpretation and Definitions

 

Construction Safety First is a third-party company that assists candidates and companies in obtaining the CSCS (Construction Skills Certification Scheme) Card and booking candidates for their Health, Safety & Environmental Tests.

 

This website ("www.constructionsafetyfirst.com") is owned and managed by Construction Safety First Ltd.

 

The term "Consumer" refers to any user of this website who purchases a product not for business purposes.

 

The terms "you," "your," and "yours" refer to any user of this website who intends to buy a product or service from the website. If you are acting on behalf of a business, you confirm that you have the authority to use their credit card and purchase from our website.

 

The terms "The Company," "Construction Safety First," "we," "us," "our," and "ours" refer to Construction Safety First.

 

Agreement

 

These terms and conditions are binding on any individual, company, business, or partnership that purchases services or makes bookings with Construction Safety First Ltd. on any of its websites.

 

The use of this website and the information and services available through this website are subject to all applicable laws and regulations and these Terms and Conditions.

 

If you are using our service on behalf of a business you work for, by paying for our services, you confirm that you have the authority from the business owner to make payment for the services offered by Construction Safety First Ltd. via our website.

 

By using this website, you agree to these terms and conditions, which form a legally binding agreement. If you do not agree, please exit this Website. These terms are only applicable to authorized users of our website.

 

We do not sell services to anyone under the age of 16. If you are under 16, you may only purchase services on our website with permission from a guardian.

 

We have the right to modify Construction Safety First Ltd.'s terms at any time. The terms on our website at the time you place your order will be the terms that apply to you. These terms and conditions may be changed by us without specific notice to you. The latest terms and conditions will be posted on the website, and you can always review these terms and conditions before using the website. ACCESS TO THIS WEBSITE (OR PORTIONS THEREOF) AND THE USE OF INFORMATION, MATERIALS, PRODUCTS, OR SERVICES PROVIDED THROUGH THIS WEBSITE (OR PORTIONS THEREOF) IS PROHIBITED WHERE SUCH ACCESS OR USE VIOLATES APPLICABLE LAWS OR REGULATIONS.

 

These Terms and Conditions are effective from 16th June 2020 until further notice.

 

Full Agreement

 

You have read and understood these Terms and agree that they constitute the complete and exclusive statement of the agreement between us concerning the subject matter herein and supersede all proposals, representations, understandings, and prior agreements, whether oral or written, and all other communications between us relating to it.

 

These terms further contain the entire understanding between you and us concerning this website, and no representation, statement, inducement oral or written, not contained herein shall bind any party to this agreement. Should any part of these terms for any reason be declared invalid by a court of competent jurisdiction, such determination shall not affect the validity of any remaining portion, and such remaining portion shall remain in full force and effect as if the invalid portion of these terms had been eliminated. Our failure to enforce any provision of these terms shall not be deemed a waiver of such provision nor the right to enforce such provision.



Data Protection Consent

 

By agreeing to these Terms, you consent to our Privacy Policy.

 

Any communication you send to us over the Internet will be treated as non-confidential. When transmitting any personal information to us, you grant us permission to use and distribute such information for any lawful purpose.

 

Posting or distributing any unlawful, threatening, libelous, defamatory, obscene, pornographic, or profane material, or any content that could incite conduct considered a criminal offense or violation of any law, is strictly prohibited.

 

We reserve the right to monitor your communication with us, whether by mail, voice, fax, email, or any other form of transmission, for quality control, security, and other business purposes.

 

Notwithstanding the foregoing, all personal data provided to us as a result of this website will be handled in accordance with our Privacy Policy.

 

Terms and Conditions of Bookings

 

All payments are processed in GBP.

 

All bookings made are subject to availability.

 

Construction Safety First Ltd. will send a confirmation email and text to your mobile within 48 working hours from the time the booking is made. The customer will also receive a confirmation text from CITB to confirm their date and time. If the customer has not received any correspondence from Construction Safety First within 48 hours, they are advised to email our support team at info@constructionsafetyfirst.com.

 

Booking Proof

 

Upon placing your order, you will receive a confirmation email, which serves as a receipt of payment and proof of booking, along with your full acceptance of all terms & conditions detailed here.

 

Waiver Form

 

The waiver form can be obtained by calling our Customer Services team at 02039836393. It is your responsibility to obtain the form from us via email and to complete it correctly.

 

Please ensure that your form is duly signed by your sponsor, who must clearly state their identity. Additionally, your form must include a recent photograph and must be signed by both you and your sponsor.

 

It is your responsibility to read the form, complete it correctly, and ensure you bring it to the test center with you. This form is valid for one test only.



By Booking a Test with Construction Safety First

 

By booking a test with us, you acknowledge that your booking is for the test arrangement and not for the specific date you selected (subject to availability). The fee you pay includes the £21 test fee and our booking and support fee. The information you provide during the booking process will be used for processing your booking. We are not responsible for bookings placed with incorrect details provided by you. If we make an error, such as incorrectly submitting the exact details you provided, we will rectify the mistake without any additional charges. The Construction Safety First team reviews each booking for inaccuracies; if we require additional information or believe you may have booked the wrong test or test center, we will contact you via email to confirm your details before finalizing your booking. Please contact us for any errors or inaccurate details in your order at info@constructionsafetyfirst.com. It is your responsibility to attend the test center on the correct date and time. We cannot accept liability for your absence under any circumstance. You are also responsible for bringing the proper ID/documentation to the test center. Construction Safety First will not be held responsible for any actions taken after the test booking confirmation has been forwarded to you.

 

Your payment includes the test fee and an administration fee for our third-party booking agent services.

 

Our services include:

 

Ensuring customers' details are correct and that they book the appropriate test
Securing the requested time, date, and venue for each booking (or the nearest available option)
Informing customers of their booked test dates via email and text message
Handling requests to reschedule tests and processing cancellations when required
The price you pay for our services is shown on the booking page of our website. Construction Safety First requires full cleared payment before booking your test.

 

Course Booking Policy

 

Bookings are only confirmed upon receipt of a confirmation email from us. Until then, bookings can be changed. Course details may take a few days to be released but should be provided 10 days before the course date. You must bring a valid ID and your NI number to the course. For online bookings, you can access the course at any time.

 

Please respond to emails, complete your test and course, and send your valid documents within 5 months; otherwise, the services will be terminated from the system.

 

Contact Us

 

For questions regarding these terms or any other matter, please contact us at info@constructionsafetyfirst.com.

 

© Copyright 2020 Construction Safety First. All rights reserved. Reproduction of this Website, in whole or in part, in any form or medium without express written permission from Construction Safety First. is prohibited.
MONDAY - FRIDAY (8:00AM TO 5:00PM)